Contact Us - H.A.N.A.P

Contact Us

Get in touch with our team for any questions or support

Send Us a Message

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Contact Information

  • (02) 8123-4567

    +63 917 123 4567

  • info@hanap.com

    support@hanap.com

  • Monday - Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Sunday: Closed

Frequently Asked Questions

Find quick answers to common questions

You can find service providers by browsing categories, using the search function, or posting a specific service request. Once you find providers that match your needs, you can view their profiles, ratings, and reviews before contacting them.

We verify service providers through a multi-step process that includes identity verification, professional credentials check, and background screening. Providers must also maintain a minimum rating to remain active on our platform.

H.A.N.A.P offers secure payment options through our platform. You can pay providers directly through our system, which holds the payment until the service is completed to your satisfaction. This ensures protection for both clients and providers.

If you're not satisfied with a service, we encourage you to first communicate with the provider to resolve the issue. If that doesn't work, you can contact our customer support team, who will help mediate the situation and may offer refunds or credits as appropriate.

To become a service provider, sign up for a provider account, complete your profile with details about your services and experience, submit required documentation for verification, and set your availability and rates. Once approved, you can start receiving booking requests.

Still have questions? Check our Help Center or .