Last Updated: May 12, 2025
Welcome to H.A.N.A.P ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the H.A.N.A.P website, mobile application, and services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Throughout these Terms, we use certain defined terms:
To access certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.
You agree not to use the Service to:
If you register as a Service Provider, you additionally agree to:
We reserve the right to remove any Service Provider from our platform for violation of these Terms, poor performance, or consistent negative feedback.
H.A.N.A.P facilitates bookings between Customers and Service Providers. By making a booking through our platform:
H.A.N.A.P charges service fees for facilitating bookings. These fees are clearly displayed before a booking is confirmed.
All payments are processed through our secure payment system. We are not responsible for any payment issues that arise due to incorrect information provided by users.
Cancellation and refund policies may vary depending on the service and Service Provider. The specific policies applicable to a booking will be displayed before the booking is confirmed.
In general:
H.A.N.A.P reserves the right to issue refunds at our discretion in cases of disputes or service quality issues.
The Service and its original content, features, and functionality are owned by H.A.N.A.P and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material on our Service without prior written consent.
Users may post, upload, or otherwise make available content through our Service, including reviews, comments, and profile information ("User Content").
By posting User Content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit such User Content in connection with operating and promoting the Service.
You represent and warrant that you own or have the necessary rights to post your User Content, and that such User Content does not violate the rights of any third party.
Our Service allows users to review and rate Service Providers. Reviews and ratings must be honest, accurate, and based on personal experience.
We reserve the right to remove reviews that violate our guidelines, including reviews that:
To the maximum extent permitted by law, H.A.N.A.P and its officers, employees, agents, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability to you for all claims exceed the amount you have paid to us in the past six months.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. H.A.N.A.P expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will meet your requirements, be available on an uninterrupted, timely, secure, or error-free basis, or that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree to defend, indemnify, and hold harmless H.A.N.A.P and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.
Any dispute arising from or relating to the subject matter of these Terms shall be resolved exclusively in the courts located in the Philippines.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
If you have any questions about these Terms, please contact us at:
Email: info@hanap.com
Phone: (044) 123-4567
Mobile: +63 917 123 4567